Norma Ford Financial Aid Professional of the Year

“The Norma,” as the award is affectionately called, was created in honor of Norma Ford, CAPPS long-time Financial Aid trainer and CAPPS Board Member. Norma passed away in 2010. She was a dedicated and brilliant Financial Aid professional, who never failed to take the time to assist others and help them understand the intricacies required in working with students, schools, and others to successfully manage the financial aid process.

Nominations for the 2016 Award

The award will be presented at the CAPPS 32nd Annual Conference, October 5-7, 2016 at The Langham in Pasadena, CA. Nominations will be accepted through August 1, 2016. To submit a nomination, use the link below.

Nominate Your Outstanding FA Professional 

Nomination Guidelines

  • Nominees must be nominated by their Institution. The Institution must be a CAPPS Member in good standing.
  • Nominees must have at least 3 years experience as a financial aid professional.
  • In the nomination submission, please describe how the nominee goes above and beyond "duties as required" in the performance of his/her professional duties.

Recipients of The Norma

Tracy Cabuco

Laura Bouche

Pat Troxel

Opel Oliver

Andrea Georges


Donna Paige