Here are the 5 soft skills employers demand most

UB University Business

Matt Zalaznick

November 20, 2020

Communication, teamwork, leadership and problem-solving lead to higher earnings, report finds

A new report confirms what many K-12 and college educators have been saying in recent years: Soft skills are critically important to employers across the workforce.

The most in-demand skills across the labor market are:

• Communication

• Teamwork

• Sales and customer service

• Leadership

• Problem-solving/complex thinking

These in-demand skills “are associated with higher earnings in jobs in which they are used most intensively,” according to the report, “Workplace Basics: The Competencies Employers Want,” by the Georgetown University Center on Education and the Workforce.

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